BULAWAYO – The Zimbabwe National Road Administration (ZINARA) says the e-tag cashless tolling system will be made available for every motorist in the country by next year, as the agency moves to modernise tollgates and cut delays on major highways.
Speaking on Thursday at the Ntabazinduna Toll Plaza during a media tour organised by the transport ministry, ZINARA chairman George Manyaya said the system’s uptake has exceeded expectations, with more than 30,000 vehicles already registered since its launch in December 2024.
“We are looking forward to every car being registered by next year. Our aim is inclusivity, we want this system to be available and convenient for everyone,” said Manyaya.
The Radio Frequency Identification (RFID)-based eTag system processes vehicles through number plate recognition in under two seconds, allowing motorists to bypass queues through dedicated, unmanned express lanes.
According to ZINARA, the tolling technology has recorded over 932,000 transactions this year and is operational at 25 of 29 tollgates nationwide.
Manyaya said the advancement fits into the ministry’s broader strategy to improve travel efficiency, enhance safety on the roads and align with regional transport trends.
The system currently services private motorists, public transport operators and commercial fleets in logistics and mining, with payment made through prepaid cards or linked accounts such as the Frequent Traveller’s Express Pass.
Manyaya added that ZINARA is engaging stakeholders to ensure that accessibility, affordability and user education accompany the expansion.
The demonstration came as authorities brace for the traditional year-end surge in traffic, which often results in gridlock and increased accident risk at toll points.
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